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Technology-Enabled Services

Technology-Enabled Services (TES) include any service business that can grow rapidly and profitably because they leverage technology to scale their business, not labor or capital investment. 

Technology-enabled Services include:
  • Software-as-a-Service
  • Information services
  • Consumer services
  • Digital and Social Media
  • Cloud Computing and Utility Computing Infrastructure
 
Strong trends are driving the growth of Technology-Enabled Services 

Technology-Enabled Services, or "TES", is a powerful trend that is being embraced by businesses and consumers worldwide. TES companies can provide their customers a more compelling value proposition at lower cost than product-based competitors. There are several factors that driving the TES trend now, including: 
  • Accelerating demand for outsourced services by business and consumers, driven by global competition
  • Availability of low cost internet and mobile connectivity worldwide.
  • The demonstrated success of Salesforce.com, Webex, SuccessFactors and others who have shown the potential of software-as-a-service to customers and investors.
  • The explosion of new digital media and data sources that have created opportunities for new information service businesses that collect, analyze and manage information.

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